FAQ

Payment Issues
  • What payment methods are supported by the platform?
  • What should I do if my payment fails?
  • Can I request a refund?
VIP Services
  • What are the benefits of VIP membership?
  • How do I upgrade to VIP membership?
  • Will my VIP membership auto-renew?
Membership Registration
  • How do I sign up for a membership?
  • What should I do if I forget my password?
  • Can I modify my personal information?
Video Purchases
  • How do I purchase a video?
  • Can I download the videos I purchased?
  • Can I watch the video multiple times?